How Sally Works for Inbound Calls

Sally not only answers every call...
She guides patients with "Let’s find a time that works for you."
01

A Patient Calls Your Office

Sally picks up 24 / 7 / 365.
02

Your Patient Gets Answers.

Sally knows what to say due to her integration with a deep dental knowledge base.
03

Appointment Gets Confirmed.

Sally helps the patient schedule while they're on the call.
04

You Get Notified

Sally sends you an email with a call summary so you're always in the loop.
Beyond online scheduling widgets

PracticeLINQ

PracticeLINQ is the connectivity layer behind Sally that normalizes availability, appointment types, and scheduling rules across practice management systems.
One Link to Every Schedule.

PracticeLINQ brings every schedule, system, and appointment source into a single, intelligent network.

✓ Normalizes availability across disparate systems

✓ Allows autonomous appointment scheduling

✓ Enables appointment deposits

✓ Emits webhooks for your analytics dashboard

One Connection That Works Everywhere.

Instead of managing dozens of integrations that constantly break, PracticeLinQ offers a single reliable connection.

✓ PMS and software-agnostic: we meet you where you are

✓ Resilience by design: less brittle to vendor UI/API changes

✓ Faster time-to-value: launch in days due to our prebuilt integrations

Integrations For Dentistry

PracticeLINQ connects directly to your practice software, creating a seamless real-time bridge between Sally and your existing tools.

✓ Direct Connection: PracticeLINQ is integrated with multiple Practice Management Systems.

✓ Online Scheduler links: Parameterized booking flows that end in a confirmed appointment via Nexhealth, Flex, RecallMax, Localmed, and both Curve and Oryx native schedules.

✓ No user heavy lifting required

HIPAA-compliant, SOC-2 aligned, and privacy-first

All conversations are processed through encrypted, HIPAA-compliant infrastructure. Data is never stored outside the country of origin.

No audio or text transcripts are retained beyond the scope of operation.

SallyCX meets or exceeds SOC-2 standards for data handling, ensuring that patients and providers can trust every interaction.

In short: your data stays yours.

Performance & Sentiment Tracking

AI-Powered Conversation Intelligence

Real-time breakdown of call outcomes and sentiment.

All users get access to our dashboard interface which contains detailed call analytics.

Most patients don’t care who answers, as long as someone does.

Our data shows that callers are indifferent to agentic AI, and when they do get through, they appreciate the consistency.

Frequently asked questions that could be relevant for you

General
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Is my content safe and secure when using your AI software?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
Do you provide customer support or training resources for users?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
Can I see examples of content created using Quadra?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
How can your AI software improve the quality of my content?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
API & Integration
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Is my content safe and secure when using your AI software?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
Do you provide customer support or training resources for users?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
Can I see examples of content created using Quadra?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
How can your AI software improve the quality of my content?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
Privacy
Ecommerce Webflow Template -  Poppins
Is my content safe and secure when using your AI software?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
Do you provide customer support or training resources for users?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
Can I see examples of content created using Quadra?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
How can your AI software improve the quality of my content?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
Documentation
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Is my content safe and secure when using your AI software?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
Do you provide customer support or training resources for users?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
Can I see examples of content created using Quadra?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
How can your AI software improve the quality of my content?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
How does Sally answer my phones?
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You forward your calls to Sally’s dedicated number; either all calls, after-hours only, or overflow when your team is busy. Sally answers, has a natural conversation with the caller, and books appointments directly into your practice management system. Your team sees the appointments appear on the schedule.
Does Sally replace my front desk?
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No. Sally handles the calls your team can’t get to; after hours, overflow, lunch breaks, and busy periods. Your team stays focused on the patients in front of them while Sally makes sure no call goes unanswered. She’s backup, not a replacement.
How long does it take to get started?
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As soon as you are signed up and complete your onboarding forms, your own Sally will be customized with 3-5 business days.
What languages can Sally speak?
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17 including English, French, Spanish, Italian, Dutch, German, Japanese, Mandarin, Korean, Hindi, Russian, Portuguese, Turkish, Vietnamese, Polish, Arabic, Indonesian.
Will my patients know they’re talking to AI?
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Yes, Sally discloses on each call that she's an AI assistant. She’s trained specifically on dental conversations and knows your practice, your providers, and your services. We track sentiment very closely and what patients want to know is that their call was answered and their appointment was booked.
Is my patient data secure?
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Yes. Sally is built with HIPAA compliance in mind. We maintain zero-retention Business Associate Agreements with all infrastructure providers and auto-purge all records from our system. We do not train our models on personally-identifiable patient information.
Do you have partners?
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Sally is 100% privately developed with no outside funding. We are open to strategic partnerships that can accelerate the expansion of our user base in dentistry, medicine, and allied health professions.