How Sally Works for Inbound Calls

Sally not only answers every call...
She guides patients with "Let’s find a time that works for you."
01

A Patient Calls Your Office

Sally picks up 24 / 7 / 365.
02

Your Patient Gets Answers.

Sally knows what to say due to her integration with a deep dental knowledge base.
03

Appointment Gets Confirmed.

Sally helps the patient schedule while they're on the call.
04

You Get Notified

Sally sends you an email with a call summary so you're always in the loop.
Beyond online scheduling widgets

PracticeLinQ

PracticeLinQ is the universal connectivity layer behind Sally that normalizes availability, appointment types, and scheduling rules across practice management systems.
One Link to Every Schedule.

PracticeLinQ brings every schedule, system, and appointment source into a single, intelligent network.

✓ Normalizes availability across disparate systems

✓ Allows autonomous appointment scheduling

✓ Enables appointment deposits

✓ Emits webhooks for your analytics dashboard

One Connection That Works Everywhere.

Instead of managing dozens of integrations that constantly break, PracticeLinQ offers one reliable connection layer that works everywhere.

✓ Vendor-agnostic: we meet you where you are

✓ Multiple connection modes: API and online scheduler links

✓ Resilience by design: less brittle to vendor UI/API changes

✓ Faster time-to-value: launch in days due to our prebuilt integrations

One Backbone For Every Integration

PracticeLinQ connects directly to your practice management system or scheduler, creating a seamless real-time bridge between Sally and your existing tools.

✓ Direct API: PracticeLinQ is directly integrated with Open Dental, Dentrix Ascend and Tracker.

✓ Online Scheduler Link: Deep links and parameterized booking flows that still end in a confirmed appointment via Nexhealth, Flex, RecallMax, Localmed, and both Curve and Oryx native schedules.

✓ No user heavy lifting required

HIPAA-compliant, SOC-2 aligned, and privacy-first

All conversations are processed through encrypted, HIPAA-compliant infrastructure. Data is never stored outside the country of origin.

No audio or text transcripts are retained beyond the scope of operation.

SallyCX meets or exceeds SOC-2 standards for data handling, ensuring that patients and providers can trust every interaction.

In short: your data stays yours.

Performance & Sentiment Tracking

AI-Powered Conversation Intelligence

Real-time breakdown of call outcomes and sentiment.

All users get access to our dashboard interface which contains detailed call analytics.

Most patients don’t care who answers, as long as someone does.

Our data shows that callers are indifferent to agentic AI, and when they do get through, they appreciate the consistency.

Frequently asked questions that could be relevant for you

General
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Is my content safe and secure when using your AI software?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
Do you provide customer support or training resources for users?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
Can I see examples of content created using Quadra?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
How can your AI software improve the quality of my content?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
API & Integration
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Is my content safe and secure when using your AI software?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
Do you provide customer support or training resources for users?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
Can I see examples of content created using Quadra?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
How can your AI software improve the quality of my content?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
Privacy
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Is my content safe and secure when using your AI software?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
Do you provide customer support or training resources for users?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
Can I see examples of content created using Quadra?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
How can your AI software improve the quality of my content?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
Documentation
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Is my content safe and secure when using your AI software?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
Do you provide customer support or training resources for users?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
Can I see examples of content created using Quadra?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
How can your AI software improve the quality of my content?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
How do I get started?
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There are two ways to get started. Choose one:
1) No contract with a one-time $1,000 customization and set-up fee. Stop anytime with 30 days notice.
2) Minimum 12-month contract for users who prefer to start without any upfront investment.
Do you have a referral program?
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Yes! We would love to help your friends and colleagues. Please send an email to support@sallycx.ai and let us know you want to become a referring doctor. We give significant billing credit as a thank you for referrals.
How long does it take to get started?
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As soon as you are signed up and complete your onboarding forms, your own Sally will be customized with 3-5 business days.
What languages can Sally speak?
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17 including English, French, Spanish, Italian, Dutch, German, Japanese, Mandarin, Korean, Hindi, Russian, Portuguese, Turkish, Vietnamese, Polish, Arabic, Indonesian.
What is the future of Sally?
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Sally is a Revenue Engine with direct PMS schedule integration. Future features include high value treatment plan reactivation and marketing channel tie-in to create a closed-loop revenue assurance system.
What's unique about your tech stack?
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Sally is a native AI platform with industry leading conversation and call conversion architecture. Our custom built API provides infrastructure that allows us avoid costly and clunky third party integrations.
Do you welcome investors?
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Sally is 100% privately developed with no outside funding. We are open to strategic partnerships that can accelerate the expansion of our user base in dentistry, medicine, and allied health professions.